AI Consultancy · London, UK

Helping businesses adopt AI
thoughtfully.

We work with operations teams, founders, and business owners to identify where AI tools and automation can genuinely improve day-to-day work — without the hype, and without overpromising outcomes.

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Invoice processing — automated
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Businesses supported across the UK
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Years of practical AI experience
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Tailored to your specific workflow
What We Do

Services built around real business needs

We don't apply AI for its own sake. Every service we offer starts with understanding how your business currently operates — and where automation or AI tools can make a genuine difference.

01

AI Integration Consulting

We assess your workflows, identify suitable AI tools, and create a structured plan for responsible implementation — including what not to automate.

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02

Workflow Automation

Reducing repetitive manual work by connecting your existing tools and building automated workflows that run reliably in the background.

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03

AI Assistants for Support

Building and configuring AI assistants that handle common enquiries, freeing your team to focus on higher-value interactions with customers.

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04

Internal Process Optimisation

Reviewing internal operations to find inefficiencies, then recommending and implementing targeted improvements — often with straightforward automation tools.

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05

Data & Knowledge Systems

Structuring your organisation's knowledge and data so it can actually be used — by your team, and by AI tools when appropriate.

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Interactive Tool

How might AI fit into your business?

Select the area of your business you're most interested in improving, and we'll outline the types of AI tools that are typically most relevant. This is a starting point — not a prescription.

Select a business area

Choose the area you're most interested in exploring.

These are commonly used tools in this area. Suitability depends on your specific setup and volume.

    These suggestions are illustrative. A proper consultation would assess what's right for your specific context.

    Team working with technology
    Our Approach

    Practical over theoretical

    Most businesses don't need AI to transform everything overnight. They need specific, well-implemented tools that solve real problems — without disrupting what's already working.

    • We start with process documentation, not software sales
    • We identify friction points before recommending tools
    • We work alongside your team rather than replacing their input
    • We set honest expectations about timelines and outcomes
    • We document everything so you're never dependent on us
    Meet the Team
    Interactive Assessment

    Is your business ready for AI?

    This short assessment helps you think through your current operational readiness for AI tools. It takes about 2 minutes and gives you a practical score with guidance.

    How well-documented are your core business processes?

    Think about things like onboarding, customer handling, or order processing.

    1 / 5

    How organised is your business data?

    Consider customer data, sales records, and operational information.

    2 / 5

    How does your team typically respond to new tools and changes?

    This is often one of the biggest factors in whether AI tools succeed or not.

    3 / 5

    Are there clear, repetitive tasks that take significant time each week?

    Automation works best when there are predictable, high-volume tasks.

    4 / 5

    What is your current appetite for AI investment?

    This helps us understand what kind of engagement would be most realistic.

    5 / 5
    0%

    Your AI Readiness Score

    Book a Free Consultation
    Real Use Cases

    Where AI genuinely helps

    Browse examples of how different business types have used AI tools in day-to-day operations.

    Small Business Applications

    Small businesses often benefit most from targeted automation that handles admin work, allowing founders and small teams to focus on growth and client relationships.

    • Automated appointment scheduling and reminders
    • Email triage and response drafting for common enquiries
    • Invoice generation and payment follow-up workflows
    • Social media scheduling and basic content assistance
    Small business owner working

    Operations & Process Teams

    Ops teams typically deal with high-volume, repeatable work — which is exactly where automation delivers the most consistent value.

    • Document processing and data extraction at scale
    • Cross-platform data synchronisation and reporting
    • Automated exception detection and alerting
    • Workflow routing and approval automation
    Operations team at work

    E-Commerce Businesses

    Online retail involves many repetitive interactions — enquiries, returns, order updates — that are well-suited to intelligent automation.

    • AI assistant for order status and returns handling
    • Product description generation from specifications
    • Review monitoring and sentiment analysis
    • Automated inventory and supplier communication
    E-commerce operations

    Professional Services Firms

    Consultancies, law firms, accountants, and agencies often face significant document and knowledge management challenges that AI tools can help address.

    • Document summarisation and key clause extraction
    • Internal knowledge base with AI search capabilities
    • Client intake and data collection automation
    • Time tracking and billing workflow improvements
    Professional services office
    Capability Areas

    What we're experienced in

    Our team brings practical experience across a range of AI and automation technologies, applied in real business contexts — not just theoretical settings.

    Workflow Automation (Make, Zapier, n8n)90%
    AI Chatbot & Assistant Configuration85%
    LLM Integration & Prompt Engineering80%
    Data Pipeline & Knowledge Architecture75%
    Change Management & Team Training88%
    Team working with AI tools
    Quiz 2 of 3

    Which AI tools match your workflow?

    Answer a few questions about your day-to-day work and we'll suggest where AI tools are most likely to add value.

    How much time does your team spend on written communication each day?

    Emails, reports, meeting notes, proposals, and similar documents.

    Does your team process a lot of documents or structured data?

    For example: invoices, contracts, applications, spreadsheets, or forms.

    Where do most of your bottlenecks occur?

    Think about what causes delays or overwork most frequently.

    How many customer interactions does your team handle each week?

    Best match for your workflow:

    Discuss With Us
    How It Works

    Our working process

    Every engagement follows the same structured approach — starting with understanding, not with solutions.

    01

    Discovery

    We begin with a detailed review of your current workflows, tools, and team structure to understand where friction exists.

    02

    Assessment

    We map your processes and identify specific areas where automation or AI tools are genuinely appropriate — and where they're not.

    03

    Planning

    We produce a clear implementation plan with defined scope, realistic timelines, and transparent cost estimates.

    04

    Implementation

    We build, configure, and test solutions in a structured way — ensuring your team understands what's being put in place and why.

    05

    Handover

    We provide full documentation and training so your team can manage and adapt the systems independently going forward.

    Client Feedback

    What our clients say

    Straightforward feedback from businesses we've worked with.

    "We were spending hours each week on manual data entry and report generation. Mye Tech helped us automate most of it. It wasn't instant — there was setup time — but it's now working reliably and the team are genuinely happier."

    Sarah K.
    Operations Director, Logistics SME

    "Honestly, I came in expecting a lot of AI hype. Instead they were quite measured — told us what was realistic and what wasn't. We implemented two workflows and both are working well. No drama."

    David L.
    Founder, B2B Services Company

    "The AI assistant they set up for our customer support inbox has reduced the number of tickets our team handles by a meaningful amount. It handles the straightforward queries consistently, and escalates when needed. Works as described."

    Rachel M.
    Head of Customer Experience, E-Commerce
    Quiz 3 of 3

    Automation potential estimator

    A quick diagnostic to estimate how much of your current workload could potentially be automated, and what type of automation would suit you best.

    What proportion of your team's tasks are truly repetitive?

    Repetitive means similar inputs and similar outputs each time.

    How much human review is currently required before things leave your business?

    Does your business already use software tools with APIs or integration capabilities?

    For example: CRM, helpdesk, accounting software, email platforms.

    Are there measurable negative consequences when tasks are missed or delayed?

    Your Estimated Automation Potential

    0%

    Note: This estimate is indicative only. Actual automation potential depends on a detailed review of your specific workflows and systems.

    Talk to Us About This
    The Team

    People you'll actually work with

    A small, experienced team — everyone you meet during a project is actively involved in the work.

    James Elliot
    James Elliot
    Founder & Principal Consultant

    10+ years in technology consulting. Has worked with businesses across logistics, retail, and professional services on digital transformation and automation projects.

    Priya Sharma
    Priya Sharma
    AI Systems Architect

    Background in data engineering and LLM integration. Leads technical implementation across most client projects, with a focus on reliability and maintainability.

    Tom Wade
    Tom Wade
    Process & Automation Specialist

    Former operations manager who transitioned into automation consultancy. Brings a practical, ground-level perspective to identifying where automation actually helps.

    Claire Hughes
    Claire Hughes
    Client Engagement & Training

    Leads onboarding, documentation, and team training. Ensures the people who have to use the tools we build are confident and prepared before handover.

    Our Principles

    Responsible AI adoption

    We believe AI tools should be implemented in ways that genuinely benefit the businesses and people using them — not deployed carelessly in pursuit of novelty or cost reduction at the expense of quality.

    Transparent about limitations

    We're direct about what AI tools can and can't do. We won't recommend a tool if we don't think it's appropriate for your context.

    Human oversight always

    Every automated system we build includes clear escalation paths and human checkpoints. We don't remove people from important decisions.

    Data privacy by design

    We follow GDPR principles throughout our work. Before any data flows through a system, we assess and document what's being used and why.

    Full documentation

    You'll always understand how the systems we build work. We document everything and train your team to manage it independently.

    Articles & Guides

    Practical reading on AI for business

    Long-form articles written for business owners and managers — not engineers.

    AI in business operations
    Business Operations

    How AI Can Support Everyday Business Operations

    A grounded look at how AI tools are being used across typical business functions — and what's realistic to expect in your first year of adoption.

    8 min read · June 2025
    Read Article
    Automation in business
    Automation

    Understanding the Role of Automation in Modern Companies

    Automation isn't new — but AI has changed what's possible. This article explains the different types of automation and how to think about where it fits in your business.

    10 min read · May 2025
    Read Article
    AI assistants guide
    AI Assistants

    AI Assistants: Practical Use Cases and Limitations

    What AI assistants are genuinely good at, where they still fall short, and how to decide whether one makes sense for your customer-facing or internal operations.

    9 min read · April 2025
    Read Article
    FAQ

    Common questions

    We work primarily with small and medium-sized businesses — typically those with 5 to 200 employees. We don't require a minimum revenue or technology stack, but we do need businesses to have stable core operations before we can help them automate effectively.
    No. Many of our clients have no in-house technical resource. We handle the technical side and ensure that what we build is fully documented and manageable without engineering knowledge. We do require a point of contact who understands your business processes well.
    It depends entirely on scope. A focused workflow automation project might take 4–6 weeks from discovery to handover. A broader AI integration with multiple workstreams could take 3–5 months. We provide a specific timeline after the initial discovery phase.
    No. We don't make guarantees about specific outcomes — and we'd be cautious of any consultant who does. We're transparent about what's realistic and we use discovery data to make informed estimates. Actual results depend on factors including your team adoption, data quality, and how well processes were documented at the outset.
    We include a post-implementation review period in every engagement. If something isn't performing as intended, we work with you to identify why and make adjustments. We're also transparent about when something genuinely isn't working and won't pressure you to continue with a tool that isn't appropriate.
    We work across a range of platforms including Make, Zapier, n8n, OpenAI, Anthropic, Intercom, Zendesk, and others. We recommend based on your specific needs and existing tech stack — not based on platform partnerships or incentives.
    Get Started

    Ready to explore what's possible?

    Book a free 30-minute consultation. No commitment, no sales pressure — just a structured conversation about where AI tools might genuinely help your business.

    Book a Free Consultation